[Online Real-name Reservation]
1. All visitors (including children, the elderly, and other tourists who qualify the free ticket policy) must book their tickets online in advance because there is no offline ticket window. Tickets of the recent 7 days can be reserved.
2. Open the WeChat Official Account of “Panda Valley”, click “Ticket Purchase and Tour” at the bottom left of the interface, and select “Ticket Purchase and Reservation” to purchase tickets online. It is necessary to scan your original ID Card (or Passport, Pass, Homecoming Permit, Household Register) or ticket QR code to enter the park. Visitors who meet the preferential ticket policy are required to present relevant preferential certificates for verification before entry.
3. Online refunds can be performed in the “Ticket Purchase and Reservation - My Orders” before entry. For any questions, tourists can call 028-87296600 for consultation.
[Instructions for Reservation]
1. The peak season (May-October) is scheduled before 17:00 on the same day, with the opening hours: 7:50-17:30; The low seasons (November-April) is scheduled until 16:30 on the same day with the opening hours: 8:10-17:00.
2. A ticket can be used after reservation. Tourists shall enter their names, second-generation ID Card numbers, real and valid mobile phone numbers, submit the orders and complete the payment before the reservation is successful.
3. If an invoice is needed, handle it with the original valid certificate used for reservation at the Tourists’ Centre or call the Centre for consultation within one month after the order is used.
[Instructions for Use]
1. Visitors who have made a successful reservation (excluding free-ticket tourists) can scan their original ID Cards or QR Codes for verification before entry. Visitors holding Exit-Entry Permits for Traveling to and from Hong Kong, Macao, and Taiwan; Taiwan Compatriot Permits; Homecoming Permits or Passports can reserve tickets in advance by entering certificate numbers. Those shall scan the QR Code or present certificates and enter relevant numbers for verification before entry.
2. Visitors holding a “free ticket for children” should present the QR code for proof of purchase or provide their Household Register and enter the ID Card number for verification before entry; Visitors holding the “tickets for the seniors” and “other free tickets” are required to swipe their original valid ID Card and present the relevant certificates for free ticket before entry.
3. Full-time undergraduate students and younger are required to swipe their ID Cards and present their valid student IDs before entry.
4. Please enter the park in the morning and afternoon on the reserved visit date. Tourists cannot enter the park before the visiting hours. Please do not enter the park early or late.
5. The purchased ticket is only for the holder to enter the park once on the day of the visit according to the reserved hours in the morning or afternoon.
[Instructions for Refunds and Rescheduling]
1. After the ticket reservation is successful, the refund must be made when the order has not been used.
2. Rescheduling is not supported after the order is successfully booked.
3. The money will be refunded to the original payment account within 3-7 working days after the order cancellation review is completed.
[Other Instructions]
1. As it is a smoke-free scenic area, please do not smoke or have open flames in this scenic area. It is strictly forbidden to bring pets, or flammable, explosive, toxic, and harmful substances to the park.
2. Respect everyone by keeping your voice down, and do not feed or tease animals during your visits. Skateboards or drones are strictly prohibited.
3. In the event of bad weather, natural disasters or other force majeure (such as lightning, rain and snow, hail, fog, storms, epidemics, etc.) that affect the safety of tours, this scenic area will be temporarily or partially closed, and your understanding would be appreciated.
Tickets: Full price RMB 55/person Half price RMB 27/person
Administration for Market Regulation: 12315
Dujiangyan Municipal Tourism Bureau: 87271069
Municipal Public Security Bureau: 110
Dujiangyan Municipal Bureau of Transport: 87266361
How to buy tickets:
1. Buy tickets on the official site
2. Through the official WeChat account Panda Valley