1. Online Real-Name Reservation:
The maximum daily visitor capacity is 85,000. All visitors are required to make an online real-name reservations and present the original valid ID document used for that reservation upon entry. Seniors aged 60 and above, and children under 6 years of age or under 1.3 meters in height are exempt from reservation and may enter the Base with their original valid ID documents.
2. Opening Hours:
November to February: Morning Entry: 8:00 – 12:00; Afternoon Entry: 12:00 – 16:30. Park clearance begins at 17:30.
March to October: Morning Entry: 7:30 – 12:00; Afternoon Entry: 12:00 – 17:00. Park clearance begins at 18:00.
3. Reservation Time:
Tickets may be reserved online up to 14 days in advance. Sales end when the daily ticket quota is sold out. Visitors with afternoon tickets should not arrive early to avoid long waits.
4. Reservation Channels:
4.Please reserve tickets through the official WeChat account, WeChat mini program, or officially authorized platforms: Meituan APP, Trip.com APP, Douyin APP, Tongcheng Travel APP and“Chengdu Scenic Shuttle Bus” official WeChat account.
Trip.com:
https://www.trip.com/travel-guide/attraction/chengdu/chengdu-research-base-of-giant-panda-breeding-76342?poiType=3&locale=en-US
Official Reservation Channel for Travel Agencies or Groups:
https://panda-api.giantpanda.org.cn/api-api/app/clientHelper/pass/h5LoginV2?merchantNo=E888888871
5.Refund Policy:
Tickets are valid only on the scheduled visit date and expire after that date. No refunds will be issued once tickets are used! For unused tickets, you may apply for a refund through the original purchase channel within 30 days starting at 5:00 PM on the day of your visit. No refunds will be granted after this period, and the tickets will be automatically canceled by the system.
6. Invoice Issuance:
If you need an invoice after using your ticket, please apply through your original purchase channel. For visitors who purchased tickets through the official WeChat mini program, please click “Me” > “Issue Invoice” within 30 days from the date of visit (please note the invoicing deadline; invoicing will be unavailable after the deadline!). Fill in the relevant invoice information and apply for the invoice yourself. The e-invoice will be sent to the email address you provided within 7 business days after application.
7. Important Notes:
Please refrain from purchasing tickets through any unofficial channels. Each ticket is valid for one person only and must correspond to a single valid ID. Entry is prohibited if ID information does not match ticket details. Beware of any paid “fast-track entry” services.
| Ticket Prices and Important Information | |||
| Ticket Types | Price & Eligible Visitors | Usage Rules | Admission Rules |
| Adult Ticket | CNY 55 per person For visitors aged 18 (exclusive) to 59 (inclusive) |
Valid for one-time entry only for the ticket holder on the day of visit, during the reserved morning or afternoon time slot. | After successful booking, visitors with their original ID document — including a Resident Identity Card, Social Security Card, Passport, Mainland Travel Permit for Taiwan Residents, Mainland Travel Permit for Hong Kong and Macao Residents, or Foreign Permanent Resident ID Card — should proceed to the “Channel for Visitors with Original ID Documents” and scan the document for admission. Those without the original document should present a photo of their own ID document, proceed to the "Channel for Visitors Without Original ID Documents", and enter after verification. (The same applies below.) |
| Student Ticket | CNY 27 per person Currently enrolled students in undergraduate programs or below (excluding adult education) |
Valid for one-time entry only for the ticket holder on the day of visit, during the reserved morning or afternoon time slot. |
1.Upon successful booking, visitors aged 6 (exclusive) to 18 (inclusive) shall enter the Base by swiping their original ID card (or presenting their household register).
2. Upon successful booking, visitors aged 18 (exclusive) and above shall enter the Base by swiping their original ID card after presenting a valid student ID.3. Those who do not meet the student ticket eligibility requirements or have incomplete documents must pay the price difference on site. |
| Free Admission for Seniors | Free Admission (no reservation required) For visitors aged 60 (inclusive) and above |
Valid for one-time entry only for the ticket holder on the day of visit. | Seniors must present their original ID document for verification upon entry. |
| Free Admission for Children | Free Admission (no reservation required) For children aged 6 and below or under 1.3 meters in height |
Valid for one-time entry only for the ticket holder on the day of visit. | Children may enter after verification of relevant ID documents. |
| Individual Annual Pass | CNY 168 per year For visitors aged 7 to 59 |
1. For the cardholder’s personal use only. 2. Upon successful purchase, one entry per day is allowed during the validity period. Entry times are as follows: January, February, November, December: Entry: 8:00-16:30; park closes at: 17:30. March to October: Entry: 7:30-17:00; park closes at: 18:00. |
Upon successful booking, visitors must swipe their original ID documents for entry. |
| Redemption Code | Direct Redemption For visitors who have obtained an electronic redemption code: visit the “Chengdu Research Base of Giant Panda Breeding” official WeChat account, click “Visit & Tickets” – “Panda Base Tickets” – “My” – “Redeem Tickets” to book your visit date. |
Valid for one-time entry only for the ticket holder on the reserved visit date. | Upon successful booking, visitors must swipe their original ID documents for entry. |
Notice:
1.All visitors are required to book tickets online in advance. If you are unable to pay online due to special circumstances, you may purchase tickets at the park’s on-site ticket windows subject to ticket availability.
2.These ticket types are valid exclusively for the Chengdu Research Base of Giant Panda Breeding and do not grant access to the Dujiangyan Panda Valley.
3.Unauthorized resale of tickets by third parties is strictly prohibited. Violators will be subject to legal liability.
4.Market Regulation Complaints Hotline: 12315
5.The Chengdu Research Base of Giant Panda Breeding reserves the right of final interpretation of all contents on this page.